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(+44) 0344 848 7878
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Returns Information

If you're not completely satisfied with your purchase, you have 14 days to return it to us for a refund or exchange. All items must be in unworn, original condition and include all original packaging.

To return your item, please ensure it's securely packaged and include the following:

  • Your order number
  • Your contact details
  • The reason for return
  • Whether you'd like a refund or exchange

Use the returns form included in your parcel, or download one here:
Download Returns Form (PDF)

Return Address:

Shade Station
Unit 4, Quest Park
Moss Hall Road
Bury
BL9 7JZ
United Kingdom

Important for Customs:
On the customs declaration, please tick 'Returned Goods' and clearly mark the parcel as:
"British Returned Goods – Relief Claimed"
Failure to do so may result in customs charges that we cannot cover.

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